The results of an interesting survey have just been released that provide some strong support for a diligent and consistent commitment to customer service. The survey is one of the first we have read showing the impact customer service has in terms of shaping a company’s online reputation. It is worth reading the text of […]
Meet us in Person at the National Home Show this week!!
Tom and I will be appearing on the main stage of the National Home Show this Thursday for a panel discussion. I hope that you’ll take the time to stop by. Thanks to Nancy at Homestars for inviting us. http://blog.homestars.com/
‘Custom Software Development’ Not Just For Big Business
Say ‘custom software development’ to a small business owner, and you are likely to receive a look of dread and horror. Visions of really expensive software solutions taking twice as long to implement immediately come to mind, accompanied by many hair-pulling meetings with programmers explaining that ‘you didn’t specify that functionality.’ To be fair to […]