Tag Archives: operational excellence

Is Your Process Helping or Hurting You?

I recently tried a dry cleaning service that picked up and delivered right to my office. It sounded ideal, and a great solution to my problem of timing pickups. With a hectic after-work schedule, I have always struggled with getting to the local dry cleaner before 6pm. A delivery service would at least put the […]

How Outsourcing Puts Money In Your Pocket

As a small business owner / manager, you know the value of a dollar. With so many competing demands on your resources, being careful with your time and money is critical. When it comes to discretionary spending on areas such as marketing, technology, or financial advice, you can easily tempted to go it alone, or […]